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Refund policy

 

RETURN & REFUND POLICY

We accept returns on full price merchandise that is unused, in the original packaging and has a return request made within 30 days of purchase. All items must be returned in perfect condition, unused, and with the original packaging (including boxes and dust bags) with tags still attached. We are unable to offer an exchange or refund on items that are deemed damaged - scratched, worn or not in their original packaging. If your order was placed within the US, all sales taxes will be refunded. 


ADRIANA CAMPOS reserves the right to refuse any return on merchandise that does not meet our return requirements. If your return is not accepted, it will be sent back to you at your own expense and a refund will not be issued. 

 

US RETURNS:

We offer free returns and exchanges in the US territory. Please submit your request by email to contact@adrianacampos.shop


Once you have submitted a return request, you will be provided with a complimentary shipping label and return authorization available via email or download at the time of the request with detailed return instructions. Please do not ship your return back without a return authorization. It will not be processed.

EXCHANGES

For US exchanges, please submit your exchanges request by email to contact@adrianacampos.shop. Please note, we do not accept exchanges from orders placed outside the US at this time, however, we recommend placing your new order now and send your current item back as a return.